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Clothing, Waterproofs, Hiking Equipment

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4, RUISLIP RETAIL PARK, Victoria Retail Park, Victoria Rd, Ruislip HA4 0QE, UK – 020 8864 9465

Staff are as helpful as they can be but they are frequently overwhelmed at weekends in the bike department so expect long queues. Their email receipt system is kinda handy especially if you might lose the receipt for a big purchase. The bike plans they provide are great value as they cover all stores but they often need to order in parts which can cause a delay. The staff are pretty tolerant of the nippers riding around in store, at least they get a proper try before you buy!

The staff was helpful and polite... althought initially was very difficult to get someone on the phone ..in the shop l could see they were very busy but when my turn came l didnt feel rushed with the customer service ... so it was a positive experience and l would go back